Etude de marché - Externalisation

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Externalisation
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Contact Center Outsourcing Pricing (Databook)
Datamonitor \| 138 pages \| Janvier 2007 \| Anglais
IntroductionPricing and cost overview of the contact center outsourcing market in mature and emerging locations.ScopeContact center outsourcing pricing across major offshore and onshore locations of c ...	1.036,00 €

Business Process Outsourcing
Global Industry Analysts, Inc. \| 907 pages \| Juillet 2006 \| Anglais
This report analyzes the worldwide markets for Business Process Outsourcing in Millions of US$. The major Service segments analyzed are Logistics, Sales & Marketing, Customer Care, Finance & Accoun ...	3.160,00 €

A Model for Selling Ubiquitous Computing to the Higher Education Market (Strategy Focus)
Datamonitor \| 16 pages \| Octobre 2006 \| Anglais
IntroductionAs a sales model has yet to emerge for ubiquitous computing, vendors and institutions must work together to create a mutually beneficial sales strategy that students will find compelling.S ...	1.610,00 €

Fiserv: Competitive Intelligence
Koncept Analytics \| 35 pages \| Juillet 2007 \| Anglais
This Competitive Intelligence Report helps you to know more about your company, your industry, and your competitors. It makes you better informed about important issues like launching a new product ...	640,00 €

UK IT Training 2005
Snapshots International \| 14 pages \| Octobre 2005 \| Anglais
Snapdata's UK IT Training 2005 report provides 2004 year-end market data, with 2005 estimates and five-year forecasts. The report gives an instant overview of the UK IT training market, and covers ...	240,00 €

Infogérance 2004 France
Pierre Audoin Conseil \| pages \| Avril 2004 \| Français
PAC vous propose comme chaque année un dossier complet de l'infogérance en France pour vous apporter une vision claire du marché avec ses évènements récent ...	4.400,00 €

BPO market overview (Market Focus)
Datamonitor \| 9 pages \| Décembre 2006 \| Anglais
IntroductionBusiness process outsourcing adoption continues to grow in spite of recent negative press. BPO covers many of the core processes at the heart of running organizations, vendors of these ...	1.516,00 €

Satyam Computer Services Ltd - SWOT Analysis
Datamonitor \| 20 pages \| Septembre 2007 \| Anglais
Datamonitor's Satyam Computer Services Ltd Company Profile is the essential source for top-level company data and information. The report examines the company’s key business structure and operation ...	100,00 €

The Call Center Outsourcing Outlook: Developing opportunities in a commodity market
Datamonitor \| 156 pages \| Février 2005 \| Anglais
The call center outsourcing market is a fast, maturing industry that many people now regard as a commodity business, ‘The Call Center Outsourcing Market Outlook: Developing opportunities in a commodit ...	1.224,00 €

Horizontal Contact Center Outsourcing Trends to 2012 (Review Report)
Datamonitor \| 83 pages \| Juillet 2007 \| Anglais
IntroductionThis report analyzes horizontal outsourcing trends from the standpoint of contact centers. It also provides a statistical overview of the industry by major outsourcing market.ScopeOverv ...	2.716,00 €

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