Etude de marché - Externalisation

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Externalisation
SSII (381)	Centres d'appels (94)

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Clarifying Contact Center Channels to Market for Success (Review Report)
Datamonitor \| 56 pages \| Décembre 2006 \| Anglais
IntroductionVendors are trying to determine the optimum mix of direct and indirect channels in both developed and developing markets. Meanwhile, growth in managed and hosted services is creating a ...	2.716,00 €

Global IT Consulting & Other Services
Datamonitor \| 14 pages \| Avril 2006 \| Anglais
Datamonitor's Global IT Consulting & Other Services it consulting & other services industry. It includes detailed data on market size and segmentation, plus textual analysis of the key trends and ...	160,00 €

Desktop Management Investment in Insurance H2 2006 (Databook)
Datamonitor \| 29 pages \| Septembre 2007 \| Anglais
IntroductionThis databook from the Technology Trends service helps vendors to understand the current and forthcoming investment in desktop management solutions in insurance. The data has been drawn ...	1.036,00 €

Infrastructure in North America (Databook)
Datamonitor \| 19 pages \| Novembre 2006 \| Anglais
IntroductionThis databook is a detailed information resource covering current and forecast IT services market data. The market is sized in IT service spend and the data is segmented by IT service t ...	1.100,00 €

The BPM standards landscape: confusion and evolution
Ovum \| 13 pages \| Mars 2007 \| Anglais
Business process management (BPM) is a key concern for both business and IT people, although many are confused as to what exactly BPM is and how to implement it. The confusion is compounded by the ...	880,00 €

Diebold: Competitive Intelligence
Koncept Analytics \| 35 pages \| Juillet 2007 \| Anglais
This Competitive Intelligence Report helps you to know more about your company, your industry, and your competitors. It makes you better informed about important issues like launching a new product ...	640,00 €

Computer Systems Design and Related Services in the US
Ibisworld \| 55 pages \| Janvier 2007 \| Anglais
IBISWORLD INDUSTRY MARKET RESEARCH REPORTThis is the replacement for IBISWorld's October 2006 edition of Computer Systems Design and Related Services in the US report.Industry Market Research Synopsis ...	550,00 €

Targeting Growth in Developing Markets: APAC, CEE, CALA, MEA (Review Report)
Datamonitor \| 186 pages \| Août 2006 \| Anglais
IntroductionThis report combines all the briefs from the targeting growth in developing markets theme for Quarter 1, 2006. The market focus briefs provide an overview of drivers and trends across t ...	2.716,00 €

Les sociétés de services informatiques au Maroc
Ubifrance \| 172 pages \| Septembre 2006 \| Français
Ce guide-répertoire a pour objectif de cartographier les principaux acteurs du secteur au Maroc.Une première partie dresse un panorama du secteur des NTIC ; il est suivi d'une sélection d'une quaran ...	122,00 €

Strategic application outsourcing: Zurich FS
Datamonitor \| 18 pages \| Juillet 2005 \| Anglais
IntroductionStrategic application outsourcing is emerging as a key trend in the application outsourcing market. The brief outlines Datamonitor's view of this emerging market and analyses the Zurich ...	1.036,00 €

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