Etude de marché - Externalisation

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Externalisation
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Contact Center Outsourcing - Pricing (Review Report)
Datamonitor \| 154 pages \| Janvier 2007 \| Anglais
IntroductionA review of pricing in offshore and onshore pricing in contact center outsourcing.ScopeContact center outsourcing pricing across major offshore and onshore locations of choice.Cost breakou ...	2.716,00 €

Unisys Corporation - SWOT Analysis
Datamonitor \| 34 pages \| Mai 2007 \| Anglais
Datamonitor's Unisys Corporation - SWOT Analysis Company Profile is the essential source for top-level company data and information. The report examines the company’s key business structure and ope ...	100,00 €

IT Systems Management Investment in Government H2 2006 (Databook)
Datamonitor \| 29 pages \| Septembre 2007 \| Anglais
IntroductionThis databook from the Technology Trends service helps vendors to understand the current and forthcoming investment in IT systems management solutions in government. The data has been d ...	1.036,00 €

Les éditeurs de logiciels et les sociétés de services informatiques en Algérie, au Maroc et en Tunisie
Ubifrance \| 188 pages \| Septembre 2004 \| Français
Quel est le niveau d'informatisation des entreprises? Quelles aides encouragent le développement des TIC? Quelles sont les conditions d'accès au marché ? Autant de réponses apportées dans cet ouvrage ...	230,00 €

Steps towards improved wholesale customer interaction strategies
Ovum \| 12 pages \| Juin 2008 \| Anglais
Wholesalers are realising the importance of how they handle the interactions with their customers and prospects, with increasing talk of putting the customer first, or at the centre of an organisation ...	880,00 €

Future IT Trends and Projects: South Korea Public Sector
Datamonitor \| 25 pages \| Juin 2008 \| Anglais
IntroductionSouth Korea, also known as the Republic of Korea, is a leader in public sector information technology adoption. Among the most advanced e-governments in the world, South Korea continues ...	1.516,00 €

Mitigating Information Risk Through Identity & Access Management (Strategic Focus) - This report covers the identity and access management market (ID&AM) which is a key sector within the security market. This market comprises all solutions that deal with
Datamonitor \| 26 pages \| Mai 2008 \| Anglais
IntroductionThis report provides an in-depth look into the opportunities that the identity and access management market represents to both vendors and end-users. It also explores likely scenarios i ...	2.716,00 €

The adoption of SOA among US and Western European enterprises (Customer Focus)
Datamonitor \| 13 pages \| Mai 2006 \| Anglais
IntroductionService Orientated Architecture (SOA) has become one of the latest years buzzwords propagated by the IT industry. Most enterprises now have heard of SOA - but how are they responding to ...	1.516,00 €

KPO—The New Outsourcing Avenue for Indian BPO Market
RNCOS \| 85 pages \| Octobre 2005 \| Anglais
Having made an indelible mark in the global BPO business, Indian IT and ITeS sector is now thriving in Knowledge Process Outsourcing (KPO). RNCOS, in its market research report “KPO – The New Outso ...	2.033,00 €

Global Data Processing & Outsourced Services
Datamonitor \| 14 pages \| Avril 2006 \| Anglais
Datamonitor's Global Data Processing & Outsourced Services data processing & outsourced services industry. It includes detailed data on market size and segmentation, plus textual analysis of the k ...	160,00 €

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