outsourcing retaining control views and opinions of 100 it executives on the use cliff mills pmp research why organisations operating in an increasingly competitive market pressure to cut costs improve service levels & innovate competition a global basis mergers acquisitions have lead fragmented infrastructure business processes disillusionment with delivering real cost effective benefits continued budgets for foreseeable future companies comfortable facilities management logistics general services etc increasing range experienced competent suppliers consultants greatest significance is being able work manage one or more providers enhance value your rapidly growing maturing 2 108 1 374 703 543 497 155 120 107 88 79 21 16 0 500 000 consulting related programme project man human resources strategy operations bpr financial change marketing e economic enviromental source association generated than third total fee income mca members represents 43 uk software