1 inter american development bank banco interamericano de desarrollo departamento investigación research department on information technology and competitiveness in latin america by alberto chong alejandro micco prepared for the seminar towards institutional path annual meetings of board governors investment corporation santiago chile march 16 2001 authors would like to thank eduardo lora césar calderón comments christian daude natalia pérez valuable assistance views expressed this document are do not necessarily reflect those paper is also available online at www iadb org res seminars_events htm 2 what deal with technologies understood as that help produce gather distribute consume store have more than ever come fore reason simple they become ubiquitous every day life a relatively short period time particularly true internet whose access has increased hundreds times recent years figure terms were non existent just few ago