outsourcing the current market and decision to outsource 16 february 2005 pwc agenda 1 evolution of globally 2 trends developments in irish 3 offshore is there an appetite 4 leading indicators 5 bpo key area for 6 focus on finance accounting 7 uk markets looking back forward page pricewaterhousecoopers emerging as attractive option a range industry sectors propensity laggers government & public sector late majority financial services early md1990 s ict energy adopters 1960 1990 manufacturing textiles automobiles pharma technology time growth 1980 2000 strategic using corporation redefined business process pushing beyond traditional lines horizontal transformational redefine next generation sharing risks rewards collaborative approach tactical doing work with existing rules out tasking vertical eg jobs
