new market scenarios in latin america judith mariscal carla bonina and julio luna abstract this essay analyzes the role of network expansion although universal access policies have achieved some degree success fighting digital divide issue massive to ict services seems be more directly associated with sector s regulatory environment level competition prevailing describes process major operators telefónica spain teléfonos mexico as a result implemented their countries origin it evaluates performance after reforms carried out region well mobile telephone driving force offering popula tion segments that had no previous service lastly within technological context is suggested there need design turn challenges into opportunities encourage towards areas without thus scenario research lines are identified carry contribute enrichment 55 chapter 3