technology communications & entertainment business redefined connecting content applications and customers 2001 ernst young cap gemini 1 do not duplicate without prior consent rel 3 foreword n is the result of a joint research effort between two separate firms exclusive report offers perspective insights ceos senior executives worldwide regarding impact changing value equation in areas enabling technologies on new connected economy our methodology began with series interviews 127 covering open ended wide ranging questions about industry dynamics strategies agreed to share their candid exchange for nonattribution built own fact based view futures drawing best available knowledge specialists synthesis those executive perspectives visions analysis led contents this one ceo captured widely held beliefs expressed during