us department of transportation federal highway administration the electronic freight management initiative quality assurance statement fhwa pro vides high information to serve government indus try and public in a manner that promotes under standing standards poli cies are used ensure maximize objectiv ity utility integrity its periodical ly reviews issues adjusts programs processes continu ous improvement 5 executive summary introduction background 7 efm definition 8 value proposition 9 technology approach 11 business process perspective 14 development demonstration test 16 market overview sector 17 commercial 19 moving toward adoption 21 contents