draft document table of contents executive summary 1 energy impacts 2 evaluation metric issues identified during this review 6 incomparable impact metrics dissimilar rigor in the approaches 7 free riders and market effects overview 2002 iou statewide pgc programs 8 program accomplishments 9 acquisition appliance recycling 10 description results 11 california star new homes 13 codes & standards advocacy 16 express efficiency 22 home surveys 26 multi family rebates 29 nonresidential audit 32 savings by design construction 35 single 38 standard performance contract 41 42 residential crosscutting formally upstream lighting 44 information education 46 building operator certification training 47 resources