report for the department of communications information technology and arts sme involvement in australian government & ict contracts 2001 02 2002 03 consultancy commission dcon 04 19 intermedium po box 818 gladesville nsw 2111 contents ________________________________ 1 summary introduction major findings 3 key 4 gaps results 5 esa survey 11 open source tender recommended future methodology 12 2 research approach 13 objectives definition 15 endorsed supplier arrangement 16 multinational corporations operating australia availability 17 senate reporting dcita monitoring s policy on participation procurements 18 qualifications to 20 share market access 21 enterprise outsourcing single largest 27 contract distributions 33 top 10 suppliers 36 type purchase analysis centrelink ditr 41 50 number responses 51 smes developing selling their own products not attempting sales unsuccessful 52 success as a contractor
