overview of global trends in the financial services and insurance industries presented to innovation insight march 31 2004 7550 west interstate 10 suite 400 san antonio tx 78229 frost & sullivan confidential for 2 contents project 3 executive summary 4 credit intermediation related activities 6 unions naics code 522130 commercial banking 522110 8 savings institutions 522120 11 outlook 12 securities commodity contracts other investments investment dealing 523110 13 brokerage 523120 14 523130 15 523140 exchanges 523210 16 activities16 carriers 17 direct life health medical 52411 property casualty 524126 18 title 524127 19 20 major participants 21 charts 24 chart 1 s&p 500 index federal funds effective rate ipos 25