performance audit of the financial institutions bureau department consumer and industry services august 1999 63 140 98 1 executive digest introduction this report issued in contains results our fib cis purpose was conducted as part constitutional responsibility office auditor general audits are on a priority basis related to potential for improving effectiveness efficiency background within is governed by sections 487 301 598 michigan compiled laws overall administration activities commissioner who appointed governor with advice consent senate s mission maintain regulatory climate conducive healthy competitive responsible thereby instill public confidence these fulfill its four major objectives ensure that operate safely soundly compliance applicable law available meet needs citizens provide full