1 living legacy trust management capability & workforce skill level 2 this factor addresses the education and sophistication of executives owners in each benchmark area as evidenced both by achievement advanced ability to develop functional competences eg marketing finance operations logistics it hr etc needed be competitive a specific industry or market segment is critical importance because perhaps more than any other qualitative dimension key determinant individual enterprises an adapt take advantage opportunities that emerge changing markets business technological environments skills experience technical knowledge expertise well ready availability skilled support trades professionals machining layout maintenance computer important flexibility adaptability within industries especially they rapidly benchmarking definitions factors 3 human performance highly correlated with explaining variation profitability ebitda same comparison such asset
