winter 2001 2002 electricity demand response consult is a quarterly publication of icf consulting that provides our clients with insights and information drawn from the engagements we pursue throughout world electric supply problems in california elsewhere during have brought national attention to need for new capacity meet growing recent spurred alter native responses crisis particularly side solutions generally involve customer load reduction through either curtailment or use distributed generation price signals directions distribution utilities system opera tors by large these also greater degree flexibility interactivity than manage ment programs implemented past years former man agement were an era regulated forestall genera tion transmission additions inte grated resource planning approach incorporation can produce multiple benefits providing one more option emergencies creating tangible economic incentives reduce customers mitigating producers market power