3 00 12 8 annual report 2004 10 6 worldwide leader in assistance services and travel insurance mondial group would like to thank all its staff for their kind participation the illustrations this 2 7 600 dedicated employees turnover of 1 billion euros 5 operating result 44 million 84 net profit 23 48 contents editorial 4 market international presence region by structure 17 review operations 18 financial statements 20 notes consolidated statutory auditors 32 elmonda 33 34 35 business years 2002 36 knowledge management a core principle availability transfer sharing through our people supported state art it solutions is priority how could we help customers distress if did not possess share necessary information with right around globe 24 hours day
