gsa federal consumer information center the action handbook 2001 edition how to use this cars money and credit privacy sample complaint letter corporate contacts state local governments agencies index united states general services administration fcic wishes extend special thanks national association of agency administrators con sumers league consumerworld org for their help in developing expertise on front lines education handling has contributed immeasurably value quality publication july 2000 single copies current are available free by writing pueblo co 81009 or calling 1 800 688 9889 can also be viewed ordered web site www gov will through summer 2002 place your name a mailing list receive please call that is updated weekly click at