executive briefing hong kong 2003 call centre industry benchmark study 2002 callcentres net who is a neutral third party that assembles information products and services relevant to the bpo has become recognized as leading niche b2b research organization pre eminent in throughout asia pacific having produced over 70 reports 13 countries since 1996 produces most widely read daily newsletter region with 5 000 subscribers from 37 different whilst domain receives 65 unique visits each month 3d networks alcatel accenture british midlands government compaq damovo edify hp ibm lend lease new south wales nec zealand nortel oracle rockwell stellar telstra ucms victorian tafe witness systems clients we have acted for include but are not limited working model news & eventscommercial human resources conferences seminars whitepapers info archive press releases events directory training staff incentive programs balanced scorecards employment portal psychometric evaluation property advertisements managed rfp exchange product ordering