vsource inc coo vice president of peo professional employer organization operations position specification the market opportunity business process outsourcing bpo what is a broad definition part or whole which can include crm call centers logistics management section in supply chain finance and accounting hr training as well procurement where services company may take over strategic sourcing suppliers other administrative customer facing functions to an external provider that turn owns administrates manages selected es based on defined measurable performance metrics report gartner says has moved from single such accounts payable highly aggregated offerings example gives human resources involves payroll processing administration recruiting personnel good airline its food hospital linen sales force rapidly become growing area within overall along with explosive