w c t q 2 0 5 15th world congress on total quality 14 16 january 2005 the leela kempinski mumbai india theme increasing long term value for shareholders through strategies programme friday venue grand ball room welcome registration 1730 hrs onwards opening ceremony plenary session 1 1900 2040 invocation and lighting of lamp 1905 introductory remarks 1910 lt gen j s ahluwalia pvsm retd chairman wctq organising committee vice president iod address 1915 govind swarup ias principal secretary govt maharashtra chapter 1925 justice m n venkatchaliah former chief executive council 1940 dr madhav mehra corporate governance & inaugural 1955 vilasrao deshmukh hon ble minister keynote v k malhotra food corporation special addresses presentation golden peacock awards 2045 2100 ranjana kumar chairperson nabard thulasidas md air sanjiv