annual report 2003 contents in brief 4 managing director s review 6 nordic strategic business unit 10 international 14 plug products 18 refrigeration services 22 product development quality and environment 26 personnel 28 financial statements 30 the organisation 41 addresses 43 orders for huurre group tel 358 20 5555 11 email info com is an internationally recognised specialist industry market leader its field countries as well a pioneer environmentally friendly our mission to offer high solutions secure being of people vision be leading company northern europe whose provide added value customers safety trusting atmosphere sense togetherness results everything we do calculation key figures gearing return on investment roi equity ratio roe x 100 interest bearing net debt shareholders minority average profit before extraordinary items other expences total assets non