d dear customer living up to the principles of dialogue respect and transparency that s what makes swiss worldcargo truly different because we strive for best listen our customers find solutions keep promises have never changed those no intention doing so either only things which are still changing external factors environment in do business growing competition rising oil prices last but not least increasing demand transportation both passengers freight work a fast industry will again be it used airlines now offer low cost tickets cargo is transported lowest yields ever these challenging times must strengthen collaborations with partners suppliers if maintain high levels satisfaction competitive transport instance continuously seek evaluate ways finding new synergies lufthansa its subsidiary or affiliate companies on this front proud become sales partner charter world wide as well