index 3 letter from the chairman 5 chief executive officer 7 bulgari group key figures and financial highlights 8 in 2002 11 structure of 13 bvlgari story 15 jewellery watches perfumes accessories 17 quality 19 distribution 21 human resources 23 board directors statutory auditors 25 spa sp a subsidiaries report on performance as at 31 december 27 consolidated statements 2001 51 notes to 57 independent statement 87 90 95 124 127 was characterized by significant instability world