office of inspector general page i us house representatives results in brief conclusions folding unit labor costs idle time low volume periods 1 871 000 high salaries non supervisory employees 668 mail operations 354 372 value adding activities amounting to 127 hours per workday 446 uncollected fees from newspapers and magazines 163 window handle cash transactions available vending machines 632 printers rent foregone 42 total 5 548 figure summary cost savings for publications distribution services changes operating practices could save & million annually report no 95 cao 04 july 18 1995 did not operate efficiently effectively specifically the incurred 2 when compared private sector pay scales overpaid 3 4 relinquished revenue delivery