early bird distributors inc 2003 annual report framework 1 table of contents overview ______________________________________________________________ 3 income statement ______________________________________________ 10 cash flow _________________________________________ 11 balance sheet _________________________________________________ 12 ratio analysis 13 distribution kpis _______________________________________________ 14 contact centers ____________________________________________ 15 management s discussion and financial condition results operation __________________________________________________ 16 forward looking information _________ 17 key performance indicators 18 background about the company its segments ___________________________ 20 summary significant accounting policies _________________________________ 21 enterprise risk 22 ___________________________________________ 24 benchmarking ___________________________________________________________ 25 executive highlights o recovered to break even operating in after having experienced a wide loss fy 2002 2004 is expected achieve small but positive profit both 2005 2006 are anticipated sufficient profits enabling reinvest capital expenditures while reducing debt leverage primary markets new york boston philadelphia washington dc san francisco pursue critical mass opportunities