for by 28 march 2002 acton white associates 5333 mclean crescent manotick ontario k4m 1e5 phone 613 692 4303 fax 1908 e mail actonwhite sympatico ca internet www a scoping study the development of technology roadmap logistics industries and users technologies industry canada with participation canadian association supply chain management scl 1 table contents i executive summary 2 ii introduction objectives 5 iii 9 iv scope trm 24 v engagement strategy 26 vi governance requirements 30 vii research needs 32 annex members 33 b interview candidates 34 c statistical profile 35 d steps involved in developing lean 52