telematics for flexible and distance learning delta final report an eu research technological development programme 1991 1995 under the stig systèmes télématiques d intérêt général written edited on behalf of european commission by peter j bates with assistance from paul bacsich john foster robin mason grant tate communities directorate general telecommunications information market exploitation dg xiii published legal notice neither nor any person acting is responsible use which might be made contained in this document copyright printed united kingdom iii table contents i foreword v ii executive summary vii 1 society 2 5 3 key results towards utilising based 9 meeting increasing demand cost effective solutions improving access to facilities 15 quality defining standards understanding stimulating 29 4 overall conclusions 39
