knowledge process outsourcing a new revolution www iflexsolutions com manu tandon senior manager marketing equinox corporation an i flex solutions business martin h fisher once said is of piling up facts wisdom lies in their simplification over the last decade frenzied competition has put businesses under enormous pressure forcing them to lower operational costs market troubled by low margins industry consolidation and diminishing global barriers trade become key strategic tool compete but with there need maintain equilibrium between cost managing acquiring vis à returns through that combination greater on expenses improved communication networking highly skilled labor pools increased appreciation for flexible models led many consider as growth kpo little bit history evolved from success bpo model idea was initiated early 1987 when mckinsey set center india saw true acceptance year 2000 companies like ge frost & sullivan
