south staffordshire council support services service plan 2006 2007 1 0 introduction provides a wide range of primarily back office in the front facing and customer orientated provided by other portfolios to residents these include financial legal personnel information technology one stop shop reception telephony printing as well management offices depot vehicle fleet 2 review 2005 accountancy accounts were closed presented regulatory committee before end july thus meeting tighter deadline required whole government process electronic document implemented within finance function enabling savings paper processes use resources inspection undertaken audit commission result unknown at time writing introduced ability for customers make payments via internet tax business rates rents thereby improving score with regard performance indicator bv157 implementation virtual private network vpn prerequisite home working development new website design including enhanced accessibility visually impaired users online