the european mail manifesto growth partnership and innovation in a changing industry tim walsh foreword by markus ferber mep sec ond edition pbm art671_cover indd 2pbm 2 14 12 06 08 1114 11 postal user s group 2006 all rights reserved isbn10 9600670 isbn13 978 first july second december art671_spreads 19 3514 35 contents i list of fi gures ii case studies annexes signatories iii iv author v executive summary vi 1 introduction segment 7 3 broader mailing 17 4 shared vision for future 25 5 conclusion 33 annex 36 bibliography 38 3pbm 3714 37 figure value chain some drivers sector employment schematic market nexus at its core usps processes cost structures