community care alarm service business plan 2002 to 2004 contact neil scott and housing directorate the old fire station high street gosforth newcastle upon tyne ne3 1jl telephone 0191 285 1234 fax 2856860 minicom 284 8286 e mail gov uk www contents page executive summary 3 what is 4 contribution council s corporate objectives budgetary information 5 consultation 6 performance 7 resourcing delivering continuous 9 improvement priorities for action 12 2 a section of city aim provide quality resident warden mobile services that promote independence security citizens sixty two staff wardens are dispersed across employed in operates from central base available anyone who feels they would benefit it ccas currently has over 700 clients 90