general information canadian consumer handbook for additional copies of this publication please contact distribution centre communications branch industry canada room 205 d west tower 235 queen st ottawa on k1a 0h5 tel 613 947 7466 fax 954 6436 e mail publications ic gc ca is also available electronically the world wide web at following address http consumerconnection aussi disponible en français sous le titre guide du consommateur canadien printed by isbn 0 662 27620 5 cat c2 422 1999e 52644 f 50 recycled material in finald qxd 1 11 00 2 pm page notice t o readers to every effort has been made ensure that book accurate time printing however intended serve as a and cannot replace first hand listing does not mean we necessarily endorse or recommend products services agencies organizations are named corrections comments suggestions can be sent office affairs 9th floor east
