chapter four enabling business processes improvement initiatives commercial support program defence materiel reform including purchasing delivering internal services information environment external consultants contracts exempt from publication in the and disposal gazette advertising market research 360 is s primary mechanism for undertaking competitive tendering contracting which began 1991 aims to ensure that are provided most cost effective manner contracted out when it operationally feasible a viable exists industry can demonstrate better value money includes activities were carried over officially closed on 30 june 2000 examples integrated distribution system adf health employees certified agreement 2002 2003 facilitates application of covers all testing any other or equivalent may result civilian activity table 4 1 status as at csp evaluation decisions made 120 81 68