support services service development plan 2003 2004 summary of direct the sets out to deliver an action for next financial year from april 1st 31st march key areas addresses are contribute corporate aims and objectives item 2 8 formulation delivery needs our stakeholders develop continuous improvement items 1 0 & this provides details unit make up it also four operation how they interact with their gives on interacts community 3 a pes t analysis political economical social technological swo strengths weakness opportunities threats purpose behind is allow us identify extent current strategies relevant capabilities dealing changes taking place 4 presents previous present performance which has predominantly
