private health insurance administration council operations of the registered benefits organisations annual report 2002 03 required by section 82pa 1 national act 1953 commonwealth australia 2003 issn 1320 9906 isbn 0 958 1918 2 4 volume 3 set this work is copyright apart from any use as permitted under 1968 no part may be reproduced process without prior written permission available department communications information technology and arts requests inquiries concerning reproduction rights should addressed to intellectual property branch gpo box 2154 canberra 2601 or at http www dcita gov au cca suggested citation phiac internet address printed paragon printers iii hon tony abbott mp minister for ageing parliament house 2600 dear i submit