private health insurance ombudsman state of the funds report 2005 relating to financial year 2004 05 required by paragraph 82zrc ba national act 1953 i ___________________________________________________________________ foreword am pleased present second annual requires publish this after end each provide comparative information on performance and service delivery all during that main aim publishing is give consumers some extra help them when making decisions about for existing fund members provides will assist compare their with other those considering taking out it an indication services available from a comparison indicators at level in choosing range issues include have had take account