great southern tafe annual report 2002 page 2 3 2003 table of contents section one college overview message from the ceo chair s 4 review 5 vision mission values 10 quality policy customer service charter 11 organisational structure committee reporting 12 governing council two on operations 14 output 1 corporate services performance and 15 business centre 20 portfolio highlights regional 22 6 publications 23 three compliance statement 24 four community support 28 five financial statements 31 six key indicators 56 welcome to this details efforts events achievements for outlines status our delivery it has been an exciting positive year at as you read good work continues in 2001