large urban public library electronic resources & services annual report this is a to users board members managers and staff of the on s used during 2003 such as online catalog licensed databases use internet account for an increasing share operating budgets thus those who fund libraries are in need better ways value aspect operations both allocate scare promote its new uses data from nationally collected statistics provide snapshot five areas addressed including virtual visits reference information technology it training access workstations materials expenditures presented with comparisons non overall table 1 summarizes visit there were 6 290 015 total averaging 3 14 per citizen 20 967 physical or
