journal of electronic commerce research vol 2 no 1 2001 page the effects market enabling internet agents on competition and prices kevin crowston school information studies syr edu ian macinnes syracuse university imacinne abstract offers a vision ubiquitous particularly useful feature is ability to automate search for price or other across multiple vendors by using an agent retrieve relevant use has potential dramatically reduce buyers costs we develop framework that suggests who sell products with many differentiating factors beyond will tend accept while commodities branded goods resist them unless they have lower than their competitors empirically found seem be accepted differentiated but resisted more commoditized though not universally analysis from one shows small number tended lowest divergence in pricing remains dispersion declined over period studied introduction networks bridge geography distance culture creating