Outsourcing market in USA

customer service, architecture, b to c, charter, globalisation, pipeline, aerospace, anxiety, biotech, biotechnology, book publishing, bpo, business models, business models, business process outsourcing, call centers, capital goods, computer hardware, computer software, electronics, emergency, entertainment, externalisation, fruits, furniture, health care, hospitality, hotel, ict, information technology, ladder, logistics, motion picture, médias, newspapers, offshore outsourcing, outsourcing, savings, shipping, software, spread, take away,

13 14 december 2004 bedford hotel rue du midi 135 brussels seminar proceedings annex speeches & slide presentations plenary sessions 2 1 odile quintin director general for employment social affairs and equal opportunities european commission l externalisation dans les technologies de information french original outsourcing in icts english translation thomas dowd deputy assistant secretary training administration department of labour us offshoring services ict related opening remarks 3 loren yager government accountability office gao linking key concepts to available data 4 sharon brown bureau statistics usa mass layoff domestic overseas relocation 5 barbara gerstenberger foundation the improvement living working conditions dublin monitoring centre on change a proactive approach industrial 6 ursula huws analytica uk status report eu part i recent evidence scale nature 7 ii state art possible future trends 8 robert bednarzik georgetown university restructuring informational