technology the voice business market outlook key technologies and emerging opportunities by gary eastwood ii is an experienced writer editor on it issues contributing too many of leading publications magazines as well holding senior positions a number trade he has worked with companies such uk department & industry confederation british microsoft ibm csc oracle intel variety marketing communications projects copyright 2005 insights ltd this management report published all rights reserved reproduction or redistribution in any form for purpose expressly prohibited without prior consent views expressed are those publisher not accepts no liability accuracy completeness information advice comment contained nor actions taken reliance thereon while believed to be correct at time publication responsibility can accepted its table