pharmacy benefits managementsolutions and technology behind 2002 annual report to shareholders systems xcellence sxc is a leading provider of dispensing processing solutions the north american pharmaceutical industry offering an end management suite our address needs virtually every participant within today s healthcare benefit delivery system customers include many foremost organizations in supply chain such as managed care mcos managers pbms retail chains other intermediaries combining web enabled real time transaction technologies with business consulting expertise comprehensive product service offerings are designed maximize efficiency operations headquartered milton ontario employs about 200 professionals its offices lombard illinois scottsdale arizona victoria british columbia company shares traded on toronto stock exchange under symbol can be found internet at www com 1 2 3 4 5 6 7 8 9 14 15 16 17 18 19 36 37 38 profile financial & operational highlights letter