1 outsourcing in the property industry robert shooter solicitor 22 june 2004 what how and why to outsource offshore 2 traditional supply chain asp transformational bpo technology greenfield strategic 3 offshoring is it transfer of a non core house function third party service provider where services are provided from an overseas location simply arrangement cost savings quality concentrate on value add 4 reasons 0 10 20 30 40 50 60 improve company focus reduce control costs 2001 2002 source fifth annual survey institute numbers don t up 100 since respondents selected more than one answer two most popular answers shown 5 70 80 90 reduction productivity enhanced increased capacity expanded skills at kearney 6