1 services innovation performance and policy a review synthesis report in the framework of project structurele informatievoorziening diensten siid structural information provision on bart van ark lourens broersma pim den hertog university groningen conference board dialogic studies utrecht june 2003 acknowledgements disclaimer throughout duration this we have benefited from many comments individual papers particular at two expert workshops held december 1999 november 2001 for by participants final workshop may are particularly grateful to nooteboom paul op brouw their detailed also luuk klomp victor gilsing support phase content argumentation is sole responsibility authors does not necessarily reflect views ministry economic affairs 2 table contents executive summary 4 main analytic conclusions 5 chapters 6 recommendations further research 8 introduction 9 conceptual issues
