masters of technology capstones 2003 article 8 university minnesota mot capstone learnings the projects have generated valuable to field management as well significant financial returns sponsoring companies has collected best and formatted them into a concise paper where reader experiences learning through view manager correspondence may be addressed prof jim lenz center for development technological leadership west bank office building suite 510 1300 s second st minneapolis mn 55454 e mail lenzx007 umn edu alliance with no technical basis trouble starting this case was prepared by richard hovey who is new product at large software company formed an offer another products its existing customers rh initiated forecasting increased sales employee needs resulting from his insight business metrics sustainable ventures were questioned when he concluded their little overlap in process completing forecast investigated entire that counter