67 5 9 789 annual report 2002 82 41 preparing for the future ohim office harmoniza tion in internal market trade marks and designs 1 016 45 104 index editorial p 2 community mark 8 design set to arrive 2003 16 timetable of main events 20 external relations 22 enabling staff realise their full potential 30 providing a service at cutting edge technology 32 ongoing analysis s performance 38 budget key figures 42 organisation chart 44 statistics 52 useful numbers 60 sharing experience 002 was year consolidation review preparation challenges after difficulties experienced 2001 with unexpected drop applications number filed this past levelled out considerably moreover saw success more opposition appeal decisions being taken than ever before already under last evaluations finalised eight departments were
