rodrigo loya maria a silva colin green sandra vargas melanie rivera jhael de alba history founded in 1971 by frederick w smith first investment 1980 s fedex reached its maturing stage us company to reach 1 billion revenues handles 3 million packages cost effective alternative for small distance and time are wider when customers need it now 24hrs 7 days week including nights weekends holidays most familiar service millions of shipments delivers 2 business heavy weight less than truck load ltl freight 600 miles next day delivery second custom brokerage electronic clearance speed across the border external environment household name competitive global presence advances strong market position air world wide dominates ground services domestically high share acquired full ownership mail boxes etc intense competition with recent acquire specialize deliveries other mergers effects largest customer but competitor attempt injunction against alliance internal evaluation management uses strategic planning meeting goals