section 7 support units of competency table contents icas1193a connect a workstation to the internet 1 icas2008a maintain inventories for equipment software and documentation 5 icas2009a interact with clients 8 icas2010a apply problem solving techniques routine malfunctions 12 icas2014a hardware peripherals 15 icas2016a record client requirements 19 icas2017a system integrity 22 icas2243a detect protect from spam destructive 26 icas3024a provide basic administration 30 icas3031a advice 34 icas3032a network systems 38 icas3034a determine action problems 42 icas3115a in working order 46 icas3120a configure administer operating 50 icas3121a 55 icas3234a care computer 60 icas4022a computing 64 icas4023a one instruction 68 icas4033a assist policy development procedures 72 icas4106a complete change requests 75 icas4107a manage resolution faults on live 79 icas4108a database back up recovery 83 icas4109a evaluate status 88 icas4112a optimise
