you make the call whether and what functions to outsource kaushik bhaumik ph d vp business technology consulting aba bank outsourcing forum memphis tennessee april 6 2005 2 india some quick facts q indian it ites industry clocked exports of over 12 5 billion in 2003 04 up from 9 2002 03 bpo 3 expected grow by 50 next 4 years 10bn 2007 gartner 25bn 2008 mckinsey who is off shoring a large corporations us uk with prior offshore experience companies that have seen early success through captive centers aamex ge hsbc standard chartered players leverage on cost advantage quality workforce are pure play multinationals service providers setting presence diversifying into expand portfolio economics processing differential costs europe