specialty finance thomas b hallman vice chairman key statistics headquarters livingston nj employees 3 000 in 23 countries market presence leader chosen franchises focus flow business consumer government guaranteed small lending international major vendor & mid ticket leasing overview leadership team tom 30 years experience senior 8 members average 22 profitability drivers operating efficiency through scale use of differentiated technology residual gains end lease management predictable credit results financial summary note 2002 data excludes impact sbl trs portfolios transferred to 2003 40 41 36 105 415 370 q1 2004 2 24 12 millions 19 1 18 7 16 9 managed assets billions 326 78 261 net income charge offs afr ama expenses ratio 52 71 44 core non roe trend and q2 include billion home equity securitizations exclude 135 million reserves related argentina de dollarization cost funds fully allocated